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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cathy Campbell

Cathy Campbell

October 17, 2025

5  out of  5
rating by Cathy Campbell
"I have been at Shane Parker for 14 years any time I need them they are there to help. Be careful with cheaper insurance you get what you pay for."
We responded:
"Thank you for the 5-star review Cathy! Protecting and serving customers like you is what makes our job so meaningful! "
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Mandy Layne

October 8, 2025

5  out of  5
rating by Mandy Layne
"Mikayla was so kind and knowledgeable. She made switching to State Farm so smooth and simple."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michaela Cooper

September 29, 2025

5  out of  5
rating by Michaela Cooper
"Working with Robin has been such a great experience. She truly went above and beyond to make sure I understood my options and felt comfortable with my choices. It never felt like just business—she genuinely cared about helping me find the right coverage for my needs. I really appreciate her kindness, patience, and honesty throughout the whole process. I’d recommend Robin to anyone who wants an insurance agent that treats you like family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Madison Presnall

September 29, 2025

5  out of  5
rating by Madison Presnall
"Mikayla is super helpful and quick to respond! She was able to give me quotes while car shopping, update my plan, add my husband to my insurance and saved us both $80 per month overall! Highly recommend State Farm in Aurora. :)"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lisa Hart

September 17, 2025

5  out of  5
rating by Lisa Hart
"Mikayla was super friendly and helpful. She was able to quickly give me quotes and explain all my options. The rates were the best I’ve found!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kent Sellars

September 8, 2025

5  out of  5
rating by Kent Sellars
"I switched to State farm today and save a bundle on my auto insurance. Kennedy was very knowledgeable and helpful in getting me the coverage I needed. Thank you so much Kennedy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leah Gates

August 30, 2025

5  out of  5
rating by Leah Gates
"Mikayla recently helped us get set up for Drive Safe and Save and made the process of getting that discount so easy and did a great job explaining our policies. Go see Shane and Team Parker for all of your insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rick Rouner

August 28, 2025

5  out of  5
rating by Rick Rouner
"Kennedy is the best"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Serenity Crosby

August 25, 2025

5  out of  5
rating by Serenity Crosby
"Ryan was very professional and helpful. Great price and coverage."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Greg Kottwitz

August 15, 2025

5  out of  5
rating by Greg Kottwitz
"Ryan did an excellent job helping me with my policies!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jeff harp

August 6, 2025

5  out of  5
rating by jeff harp
"My wife and I were having some problems with a roof claim and out of frustration, I reached out to my insurance agent of many years, Shane Parker, Aurora State Farm location. Shane had always been helpful in the past and after explaining my problem to him, he got with the claims people and a week later, we had a complete and satisfactory resolution. Shane and his entire office staff really helped us and we are beyond grateful. We've been loyal State Farm clients for years. Because of the help Shane and his staff provided, we anticipate Shane Parker's agency will provide our insurance needs for many years to come!"
We responded:
"Thank you, Jeff! I greatly appreciate your 5-star rating and kind words reflecting on the agency. Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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Cooper Harlan

August 4, 2025

5  out of  5
rating by Cooper Harlan
"Kennedy is amazing at explaining and figuring out all of my insurance needs. I highly recommend you go see her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gregory Mundkowsky

July 30, 2025

5  out of  5
rating by Gregory Mundkowsky
"Great rates and awesome customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bobbie McCulley

July 24, 2025

5  out of  5
rating by Bobbie McCulley
"Robin is great to work with. She’s knowledgeable and eager to help. I definitely recommend her for all your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lesia Evans

July 17, 2025

5  out of  5
rating by Lesia Evans
"We have had insurance with Shane Parker State Farm agency for years. Mikayla recently helped us with our numerous policies and made the whole experience so easy! She was very knowledgeable and helpful in explaining our options. We appreciate employees that truly care!! Don’t hesitate to give Mikayla a call or stop in to see her if you have any questions!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Manuel Young

June 26, 2025

5  out of  5
rating by Manuel Young
"Everyone there is amazing anytime I ever have any issues they are always willing to help me out and take care of it for me. Their customer service is excellent Robin and Kennedy always goes out of their way for me and I really appreciate it if you want a team to treat you like family instead of a number I would recommend giving them a chance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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April Brayfield

June 25, 2025

5  out of  5
rating by April Brayfield
"Very efficient and friendly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kendall Maier

June 25, 2025

5  out of  5
rating by Kendall Maier
"Always have a great experience with this office and all their employees. I know of I have a silly question or serious question they’re always there to answer it for me and get me the right info! 😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rita Carter

May 30, 2025

5  out of  5
rating by Rita Carter
"State Farm Ryan was great helping me get started with my insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cade Snitker

May 30, 2025

5  out of  5
rating by Cade Snitker
"Ryan couldn’t have made my life easier helping me choose the best coverage. Thoroughly explained while wasting no time. Best experience I’ve had with an insurance company."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Fenske

May 15, 2025

5  out of  5
rating by Michael Fenske
"I heard of how State Farm paid on claims and family members recommended them, so I took my farm and home policy to Robyn Cooper for a quote. I was very happy. Most of my coverage was doubled, with less of a premium than I was paying with my previous insurance. I am now switching my auto policy to State Farm!!! Thank you."
We responded:
" Michael, we greatly appreciate the 5 Star rating and kind words reflecting on the agency. We value our customers and strive to provide them with the service and care they expect and deserve! Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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Tina Powell

May 14, 2025

5  out of  5
rating by Tina Powell
"Awesome?"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Matthew Briscoe

May 9, 2025

5  out of  5
rating by Matthew Briscoe
"Been with State Farm for 15 years and they are amazing"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tina Adams

May 7, 2025

5  out of  5
rating by Tina Adams
"Kennedy was great. She helped me with everything I needed and somethings I hadn't considered. She was also very kind and patient."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Miles Blackman

May 6, 2025

5  out of  5
rating by Miles Blackman
"I had some issues with having an old policy number when trying to file an emergency roadside service claim. I called and spoke with Kennedy & Mikayla at Shane's office who helped get me to the right spot. These ladies helped ease my frustration quickly and provided great service. I am very happy with the customer service at Shane's office and would recommend them for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."