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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bobbie McCulley

July 24, 2025

5  out of  5
rating by Bobbie McCulley
"Robin is great to work with. She’s knowledgeable and eager to help. I definitely recommend her for all your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lesia Evans

July 17, 2025

5  out of  5
rating by Lesia Evans
"We have had insurance with Shane Parker State Farm agency for years. Mikayla recently helped us with our numerous policies and made the whole experience so easy! She was very knowledgeable and helpful in explaining our options. We appreciate employees that truly care!! Don’t hesitate to give Mikayla a call or stop in to see her if you have any questions!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Manuel Young

June 26, 2025

5  out of  5
rating by Manuel Young
"Everyone there is amazing anytime I ever have any issues they are always willing to help me out and take care of it for me. Their customer service is excellent Robin and Kennedy always goes out of their way for me and I really appreciate it if you want a team to treat you like family instead of a number I would recommend giving them a chance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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April Brayfield

June 25, 2025

5  out of  5
rating by April Brayfield
"Very efficient and friendly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kendall Maier

June 25, 2025

5  out of  5
rating by Kendall Maier
"Always have a great experience with this office and all their employees. I know of I have a silly question or serious question they’re always there to answer it for me and get me the right info! 😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rita Carter

May 30, 2025

5  out of  5
rating by Rita Carter
"State Farm Ryan was great helping me get started with my insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cade Snitker

May 30, 2025

5  out of  5
rating by Cade Snitker
"Ryan couldn’t have made my life easier helping me choose the best coverage. Thoroughly explained while wasting no time. Best experience I’ve had with an insurance company."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Fenske

May 15, 2025

5  out of  5
rating by Michael Fenske
"I heard of how State Farm paid on claims and family members recommended them, so I took my farm and home policy to Robyn Cooper for a quote. I was very happy. Most of my coverage was doubled, with less of a premium than I was paying with my previous insurance. I am now switching my auto policy to State Farm!!! Thank you."
We responded:
" Michael, we greatly appreciate the 5 Star rating and kind words reflecting on the agency. We value our customers and strive to provide them with the service and care they expect and deserve! Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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Tina Powell

May 14, 2025

5  out of  5
rating by Tina Powell
"Awesome?"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Matthew Briscoe

May 9, 2025

5  out of  5
rating by Matthew Briscoe
"Been with State Farm for 15 years and they are amazing"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tina Adams

May 7, 2025

5  out of  5
rating by Tina Adams
"Kennedy was great. She helped me with everything I needed and somethings I hadn't considered. She was also very kind and patient."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Miles Blackman

May 6, 2025

5  out of  5
rating by Miles Blackman
"I had some issues with having an old policy number when trying to file an emergency roadside service claim. I called and spoke with Kennedy & Mikayla at Shane's office who helped get me to the right spot. These ladies helped ease my frustration quickly and provided great service. I am very happy with the customer service at Shane's office and would recommend them for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jeff harp

May 1, 2025

5  out of  5
rating by jeff harp
"My wife and I were having some problems with a roof claim and out of frustration, I reached out to my insurance agent of many years, Shane Parker, Aurora State Farm location. Shane had always been helpful in the past and after explaining my problem to him, he got with the claims people and a week later, we had a complete and satisfactory resolution. Shane and his entire office staff really helped us and we are beyond grateful. We've been loyal State Farm clients for years. Because of the help Shane and his staff provided, we anticipate Shane Parker's agency will provide our insurance needs for many years to come!"
We responded:
"Thank you, Jeff! I greatly appreciate your 5-star rating and kind words reflecting on the agency. Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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DollFace

April 24, 2025

5  out of  5
rating by DollFace
"Ryan was great very helpful explained everything to me I'm glad I'm back with State farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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S Stellwagen

April 9, 2025

5  out of  5
rating by S Stellwagen
"Kennedy has been working with me on claims and has been wonderful great help to me"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mary Henson

April 9, 2025

5  out of  5
rating by Mary Henson
"Robin is extremely friendly and i enjoy visiting with her. Very accurate and we’ve trusted State Farm with all vehichles, farm equipment, and home. A+++"
We responded:
"Mary, i greatly appreciate the 5-star rating and kind words reflecting on the agency. We appreciate your loyalty to me, my team and our agency. Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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Maleia Mitchell

March 28, 2025

5  out of  5
rating by Maleia Mitchell
"I have used state farm for a while now. Never have i ever had anyone as kind, caring, and as helpful as Kenedy! In a time where I was at my wits end with my vehicles etc she gave me the best advice with the greatest deal! She is Absolutely amazing!I use them for my homeowners and auto policy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Haylie Bowers

March 26, 2025

5  out of  5
rating by Haylie Bowers
"They are extremely helpful when shopping for car insurance. Super kind and very patient with all my questions! Highly Recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dennis Dykstra

March 26, 2025

5  out of  5
rating by Dennis Dykstra
"Great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Danette Zay

March 25, 2025

5  out of  5
rating by Danette Zay
"I am very pleased with the service I received at State Farm in Aurora. Ryan Harlem was extremely helpful and patient. Will highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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kristopher kuoppamaki

March 24, 2025

5  out of  5
rating by kristopher kuoppamaki
"Ryan Harlan, write it down! This gentleman sat down and helped me thoroughly. Got insurance and my safe and save set up in about 30 minutes. Super fair prices and spectacular service. I highly recommend Shane Parker’s State Farm agency. Ryan also helped me set up the Safe and Save app making it super easy to save money. Go check them out!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jason Oslund

March 24, 2025

5  out of  5
rating by Jason Oslund
"Have always had excellent experiences with Shane and never a problem with answering all questions in a timely matter"
We responded:
" Jason, I greatly appreciate the rating and kind words reflecting on the agency. Thank You! Shane Parker: State Farm Insurance, an expert in Car Insurance, Home Insurance, 401K Rollovers, and Life Insurance" "
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Lynn Brown

March 12, 2025

5  out of  5
rating by Lynn Brown
"Kennedy was very friendly and knowledgeable about the whole transaction. She went above & beyond helping me out with installing the app on my phone, as I am completely lost with technology!🥰🥰"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Adam Vickery

February 12, 2025

5  out of  5
rating by Adam Vickery
"Great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeff Burleson

February 11, 2025

5  out of  5
rating by Jeff Burleson
"Robin makes Insurance needs Easy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"